Refund policy

Print quality issues, color defects, material defects, damaged shipments, and wrong items are always covered for a full refund or free reprint within 30 days of delivery. Customer-supplied artwork errors (typos, wrong logo file, low-resolution images we flagged before printing) are not eligible for refund, but we'll work with you on a discounted reprint. Buyer's remorse on a fully custom-printed item that came out as ordered is reviewed case-by-case.

Email support@anaheimprints.com with your order number within 30 days of delivery. We reply within one business day. Refunds are issued to the original payment method and typically appear in 5–10 business days, depending on your bank.

If the order arrived damaged or doesn't match what you ordered, attach a photo to your email. You don't need to ship anything back — we'll refund or replace right away.

If we made the mistake or the product was defective, we cover the return shipping with a prepaid label. If you simply changed your mind, return shipping is on you. Either way, you receive a full refund of the product price.

You can cancel or modify an order before it enters production — usually within a few hours of placing it. Email us as soon as possible. Once a job is on the press or apparel has shipped, a custom-printed order can't be cancelled. If anything is wrong with the finished item, eligibility above covers it.

Refunds are processed by Spoondash, the operator of anaheimprints.com, at 1911 E Ball Rd, Anaheim, CA 92805. Phone (949) 464-5025. Email support@anaheimprints.com.