Returns & replacements

Because every order is printed to your spec, we don't accept returns on custom orders unless the product was defective, misprinted, or damaged in transit.

If we made the mistake (color off-spec, wrong size, wrong material, missing grommets you ordered, etc.), we reprint at no charge or refund — your choice. Send a clear photo of the issue.

Un-decorated apparel can be returned within 30 days for a refund minus shipping, as long as it's unworn, unwashed, and in original packaging. Send a request and we'll issue a return label.

Decorated apparel is custom and non-returnable unless defective. We replace shirts that have peeling prints, broken stitches, or a clear decoration defect within 30 days of delivery.

Print color can shift slightly from screen to substrate. We match Pantone when you give us references and we proof on request, but exact color match is not guaranteed without a paid hard-copy proof. RGB-only files will be auto-converted to CMYK and may lose saturation.

Photograph the box and the damaged product before unpacking further. Email us within 48 hours of delivery and we'll file the carrier claim and reprint immediately.

Orders can be cancelled or modified before they enter production — usually within a few hours of placing. Once a job is on the press or apparel has shipped from a warehouse, it can no longer be cancelled.

Returns and replacements are processed by Spoondash, the operator of anaheimprints.com, at 1911 E Ball Rd, Anaheim, CA 92805. Email support@anaheimprints.com before mailing anything back so we can issue an RMA.